Course Materials

B2/B2+ Upper Intermediate

Access your Business English ebook and homework, and download your book. Review key business language skills and grammar topics before starting each unit.

Course units

Business skills

  • Professional first impressions
  • Online profiles and personal branding
  • Brand image and reputation
  • Arranging business meetings
  • Contact details, work routines and plans

Grammar

  • Present simple for facts, routines and permanent situations
  • Present continuous for actions happening now
  • Present continuous for changing/developing situations
  • Present simple for timetables and schedules
  • Present continuous for fixed future arrangements

Learning materials

Business skills

  • Workplace motivation and demotivation
  • Employee benefits, rewards and incentives
  • Career development and job satisfaction
  • Small talk and encouraging conversations
  • Ending and leaving business conversations politely

Grammar

  • Indirect questions
  • Question tags
  • Negative questions
  • Auxiliaries and pronouns in question tags
  • Polite question forms for professional conversations

Learning materials

Business skills

  • Project life cycle and project phases
  • Project scheduling, budgets, resources and risk
  • Project-team communication and motivation
  • Running project update meetings
  • Progress reporting and questioning decisions

Grammar

  • Present perfect for past actions with present results
  • Past simple for finished past time
  • Present perfect with since and for
  • Present perfect for experiences and new information
  • Time markers: already, yet, ago and last

Learning materials

Business skills

  • Innovation and emerging technologies
  • Technology adoption and workplace applications
  • Generating and developing new ideas
  • Presenting a product or service
  • Explaining benefits and supporting ideas with evidence

Grammar

  • Can / be able to for present ability
  • Could for general past ability
  • Managed to / succeeded in for specific achievements
  • Will / may / might be able to for future ability
  • Negative forms for inability across time

Learning materials

Business skills

  • Business ethics and ethical marketing
  • Corporate responsibility and sustainability
  • Ethical sourcing and environmental impact
  • Planning arrangements and responding to invitations
  • Business decisions, plans and predictions

Grammar

  • Present continuous for fixed future arrangements
  • Will for spontaneous decisions and promises
  • Present simple for timetables and schedules
  • Going to for plans and intentions
  • Will for predictions

Learning materials

Business skills

  • Personality and decision-making styles
  • Business decision-making processes
  • Participating in decision-making meetings
  • Evaluating options, resources and spending
  • Social plans and team decisions

Grammar

  • Countable vs. uncountable nouns
  • Some and any
  • Many, few and a few with countable nouns
  • Much, little and a little with uncountable nouns
  • A lot of with countable and uncountable nouns

Learning materials

Business skills

  • Types of Outsourcing: Onshore, Offshore, Nearshore & Hybrid
  • Benefits, Risks & Cost Savings of Outsourcing
  • Selecting Outsourcing Partners & Deciding What to Outsource
  • Presenting Outsourcing Data, Trends & Business Results
  • Outsourcing, AI & the Future of Jobs

Grammar

  • Indirect Questions for Polite Business Communication
  • Word Order in Indirect Questions
  • Passive Voice: Form (be + past participle)
  • Passive Voice Across Tenses and with Modal Verbs
  • Impersonal & Formal Reporting with Passive Structures

Learning materials

Business skills

  • Employer–employee relations and employment
  • Job conditions, career choices and job security
  • Employee turnover, retention and burnout
  • Negotiating with colleagues and making requests
  • Bargaining, conditions and reaching agreement

Grammar

  • First conditional for real future situations
  • Second conditional for hypothetical situations
  • If-clause and result-clause tense patterns
  • Would / could in hypothetical results
  • If I were you for advice and workplace choices

Learning materials

Business skills

  • Starting and growing a new business
  • Entrepreneurship, niches and business models
  • Funding, investors and venture capital
  • Networking and maintaining business contacts
  • Business growth, competitors and results

Grammar

  • Present perfect simple vs. continuous
  • Present perfect continuous for duration and repeated activity
  • Present perfect simple with state verbs
  • Present perfect simple for completed results
  • Since / for and quantity or frequency with the present perfect

Learning materials

Business skills

  • Communication technology in business
  • Information overload and communication strategies
  • Handling information and problems on video calls
  • Collaboration and access to information
  • Effective communication in meetings

Grammar

  • Intransitive phrasal verbs
  • Transitive phrasal verbs
  • Separable phrasal verbs
  • Inseparable phrasal verbs
  • Object placement and meaning in business phrasal verbs

Learning materials

Business skills

  • Organizational change and rebranding
  • Managing change and stakeholder concerns
  • Presenting future business plans
  • Giving balanced arguments
  • Forecasting future activities and developments

Grammar

  • Future continuous for actions in progress
  • Future continuous for arranged future events and polite questions
  • Future perfect for actions completed by a future time
  • Probability expressions: likely, bound to, certain, doubtful
  • Modal probability with may / might and degrees of certainty

Learning materials

Business skills

  • Business data and analytics
  • Data-driven decision-making and personalization
  • Data privacy, ethics and algorithmic bias
  • Discussing numbers, trends and performance
  • Reporting survey and market findings

Grammar

  • Reported speech and tense backshift
  • Keeping the original tense when information is still true
  • Reported questions and statement word order
  • Reporting verbs beyond say and tell
  • That-clauses and summarizing reported information

Learning materials

Business skills

  • Cultural awareness in global business
  • High-context and low-context communication
  • Cross-cultural feedback, leadership and decision-making
  • Business etiquette, formality and relationship-building
  • Narrating cross-cultural business experiences

Grammar

  • Past simple for main and consecutive past events
  • Past continuous for background actions in progress
  • Past perfect for earlier past events
  • Combining narrative tenses in business stories
  • Time linkers and sequencing past events

Learning materials

Business skills

  • Staff appraisals and performance reviews
  • Performance criteria, strengths and weaknesses
  • Giving and receiving performance feedback
  • Evaluating performance and raising issues
  • Professional development, advice and goal-setting

Grammar

  • Third conditional for unreal past situations
  • Mixed conditionals for past causes and present results
  • Could have / might have for unrealized past possibilities
  • Should have / could have for regrets, criticism and advice
  • If only + past perfect and formal conditional alternatives

Learning materials

Business skills

  • Global mobility and international assignments
  • Relocation policies and mobility logistics
  • Career breaks and sabbaticals
  • Secondments and international career development
  • Presenting a case for relocation or time off

Grammar

  • Remember + -ing vs. remember + infinitive
  • Stop + -ing vs. stop + infinitive
  • Go on + -ing vs. go on + infinitive
  • Regret / try + -ing vs. infinitive
  • Prefer / like + -ing vs. infinitive

Learning materials